Privacy Policy

Who We Are

SQUATCH IT LTD is a UK ecommerce retail business selling second-hand books, accessories, giftware and homeware through online marketplaces. You can contact us at hello@squatchit.co.uk.

Information We Collect

We may receive customer information when you contact us by email or when you buy from us through an online marketplace. This may include your name, delivery details, order details, marketplace username and support messages.

How We Use Information

We use customer information only for order fulfilment, customer support, handling returns or delivery queries, record keeping and meeting legal obligations.

Payments

Payment processing is handled by third-party marketplaces and platforms. We do not intentionally collect or store full payment card details through this website.

Hosting, Analytics And Cookies

This website may be hosted using Cloudflare Pages. Cloudflare and similar hosting providers may process basic technical information needed to deliver and protect the site. If basic analytics or cookies are used, they are used to understand site performance and reliability.

Your Rights

You can request correction or deletion of your personal information by emailing hello@squatchit.co.uk. Some information may need to be retained where required for legal, accounting or marketplace record-keeping obligations.